Shipping & Returns

Shipping (Australia wide only)

Avoca 2 ships domestically within Australia.
We post all Australian orders Tracked via Australia Post.

Our shipping costs shipping costs are AUD$15.00

You will receive a notification once your order has been sent with a tracking number
Insurance is not included to keep costs down, please advise us if you would prefer to add on insurance. Once the item has been posted, Avoca2 cannot be held responsible for any lost or stolen parcels. Please do make sure that you include a mobile phone number so that we can forward you relevant tracking. 

Click & Collect

Click and Collect is available on all orders. If ordered before 12pm same day pick up is available, however if ordered after 12pm please call the store before same day collection to ensure that your order is ready.

During Victoria’s lockdown periods the store will be open at specific times for click and collect. We are open every Tuesday and Thursday 11:00-2:00. For alternative pick up times please contact us when ordering.

Returns & Refunds

All returns must be received within 7 days.
Goods must be returned in original condition.
Goods must be unworn and in original packaging where possible and with tags attached.

Discounted items are NOT returnable so please choose carefully.
The customer will be responsible for return shipping shares and original shipping charges are non refundable.
Avoca2 will issue a refund once goods have been received and inspected.

Please make sure that you include relevant contact details including name, postal address and telephone number so that one of our staff can contact you to process the return.

We reserve the right to reject any request if it is deemed that the item has been worn and is not in its original condition.
Any questions you might have should be directed to emma@avoca2.com.au

Returns should be sent to 
Avoca2
PO Box 502
South Yarra VIC 3141